Frequently Asked Questions

Please click on the titles below to view the FAQ answers.

Why do I need an insurance broker?

Interpacific has over 25 years experience in finding the most comprehensive and cost effective insurance cover for our clients. Unlike automated online solutions, we take your personal or business circumstances and requirements into consideration. We take the time to get to know you and help to identify the risks and the amount of cover you require.

With access to a wide variety of insurance policies and providers, we are able to find the best policies to suit your specific needs. We explain the "fine print" and provide you with peace of mind.

 

What is the Steadfast Broker Network?

Interpacific Insurance is a member of the Steadfast Broker Network. We are part of Australasia’s largest network of general insurance brokers and are well positioned to look after your insurance needs.

We are an independent business that uses local experience and industry knowledge to customise solutions that suit individual business or personal needs. Through the size and reach of the Steadfast we have access to best choice of insurance products that are not publicly available.

As a Steadfast broker we have access to customised policies developed by Steadfast directly with the insurers, written exclusively for the network. Steadfast brokers are able to offer policies with greater coverage than a standard product, at market competitive pricing.

If you make a claim and there happens to be an issue, we are able to call on the power of the Steadfast to escalate the matter. Through solid relationships with its insurers, Steadfast has a depth of contact with the right decision-makers to get your voice heard and will champion well-evidenced claims on your behalf in an effort to achieve positive claims outcomes.

Steadfast is Australasia’s biggest network of insurance brokers and have partnerships with over 150 insurance providers locally and internationally. Which means we can find what’s right for you: from general business insurance cover to the most niche products.

To find out more watch the steadfast video:

 

What is Directors and Officers Insurance?

Directors and Officers Insurance typically provides financial protection to Directors, Officers or Senior Managers against claims arising from their actions and decisions in their official capacity.

Directors and Officers Insurance Policies typically pay for the legal costs and financial losses to the individual.

Find out more

What is Professional Indemnity and Liability Insurance?

Professional Indemnity and Liability Insurance typically provides cover from potential threats, such as claims for alleged negligence or breach of duty arising from an act, error or omission in the performance of professional services.

Professionals that typically undertake professional indemnity insurance include those that provide:  

  • Advice
  • Design
  • Consultancy
  • Opinion or
  •  Analysis services

Call us today on 03 9696 6099

 

What payment methods do you accept?
  • Premium Funding can be arranged for installment payments
  • Cheque
  • Money Order
  • Credit card - Visa & Mastercard
  • Direct debit to our account:
    Account name: Interpacific Insurance Brokers
    BSB: 083427
    Account Number: 045430178

Please call our office on 03 9696 6099 to discuss your payment options or to have your payment processed.

Where can I download claim forms?

Claim forms can be downloaded from the Claim Procedures & Forms section on our website.

Once completed your claim form needs to be emailed, faxed or posted to us.

Email:

office@intepacific.net

 

Fax:

(03) 9696 597

 

Post:

PO Box 1169
South Melbourne
Victoria 3205

 

 

For any questions not covered in this section, please contact our office on (03) 9696 6099 or send an enquiry through our contact form located on the Contact page.